Last Updated: [Insert Date]

At Mack’s Prairie Wings (“we,” “us,” or “our”), we value the trust that serious waterfowl hunters place in us when visiting salemacksprairiewings.com. This Privacy Policy explains how we collect, use, protect, and share information about our customers, reflecting our commitment to security that matches the reliability of our field-tested hunting gear.

1. Information We Collect

To provide our premium hunting equipment and services, we collect:

  • Personal Identification Information: Name, shipping/billing address, email, phone number, payment details (processed securely through our encrypted system)
  • Transaction Data: Purchase history, product preferences (e.g., Drake Waterfowl Systems, hunting bibs, or footwear selections)
  • Technical Information: IP address, browser type, device information, and website usage data
  • Communication Records: Correspondence with our hunter-certified customer service team

2. How We Use Your Information

We use collected data to:

  • Process and ship your orders for hunting gear worldwide (excluding some Asian and remote regions)
  • Provide customer support for specialized equipment questions
  • Improve our product offerings and website experience for waterfowl hunters
  • Send order confirmations and shipping notifications (transactional communications)
  • Prevent fraud and enhance payment security (using military-grade encryption)
  • Comply with legal obligations related to international sales

3. Data Sharing and Disclosure

We maintain the confidentiality of your information with the same seriousness we apply to our hunting gear:

  • Service Providers: We share only necessary information with payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT security providers
  • Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our hunting community
  • Business Transfers: In case of company sale or merger, customer information may be transferred as a business asset
  • Never Sold: We do not sell your personal information to third parties

4. International Data Transfers

As we serve waterfowl hunters globally (with some regional exceptions), your information may be transferred to and processed in the United States. We implement safeguards to ensure your data receives protection consistent with this policy, regardless of where it’s processed.

5. Data Storage and Security

We protect your data with the same diligence we apply to crafting reliable hunting equipment:

  • Industry-standard SSL encryption for all transactions
  • Credit card details are never stored on our servers after processing
  • Regular security audits of our systems
  • Limited employee access to personal data
  • Data retention only as long as necessary for business or legal purposes

6. Your Rights and Choices

You have the right to:

  • Access, correct, or request deletion of your personal information
  • Object to or restrict certain data processing
  • Receive your data in a portable format
  • Opt-out of marketing communications (though we primarily send transactional messages)
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information below.

7. Cookies and Tracking Technologies

We use these technologies to enhance your experience:

  • Essential Cookies: Required for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve our site for hunters
  • Analytics: To understand product preferences and website usage

Most browsers allow you to control cookies through their settings. However, disabling essential cookies may affect site functionality.

8. Children’s Privacy

Our products and website are intended for serious hunters and adults. We do not knowingly collect personal information from children under 16.

9. Policy Updates

We may update this policy to reflect changes in our practices. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

For privacy-related questions or to exercise your rights, contact our hunter-certified team:

Email: [email protected]
Phone: +1 (870) 673-4714
Mail: Mack’s Prairie Wings, 1321 Winifred Way, Indianapolis, US 46254